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Product support

Here you will find answers to your questions about your JURA product. Select the product line and then the model. The product manual in PDF format, tips on using the product and any other available resources will appear on the tabs below.

Selected model: J6

Changing the filter

Thanks to the integrated RFID (Radio-Frequency-Identification) chip, the CLARIS Smart continuously records information about filter use and alerts the user when the filter capacity has been used up. CLARIS Smart is automatically detected by the coffee machine and water is automatically routed through it.

Descaling the machine

Scale is the biggest enemy of any appliance that uses water. Only use JURA descaling tablets, which remove scale gently to extend the life of your coffee machine.

Cleaning the machine

Cleaning extends the life of your coffee machine and keeps the coffee quality at the highest level. Only use JURA cleaning tablets, which are specially designed to work with the cleaning programme.

Cleaning the milk system

It's easy to keep the milk system in the dual spout hygienic and working perfectly. Just remember to clean the milk system every day if you have been preparing milk. This only takes about two minutes. Only use JURA milk system cleaner, which is specially formulated to clean the milk system.