Do you have any questions about a JURA product or do you need help operating your fully automatic coffee machine? We’d be glad to help you.

Customer support

Give us a call - we’ll provide you with competent and tailored advice.

Tel. 1300 285 872 (1300 aujura)

Digital customer support

Would you rather get in touch on a straightforward video call? Call customer service and let us know you’d like to use video calls. You’ll then receive an text with a link you can use to contact digital customer support.

Tel. 1300 285 872 (1300 aujura)

J.O.E.®

Do you already know J.O.E.®? You can contact digital customer support quickly and conveniently using our app. You also have the option of sharing your fully automatic coffee machine data with us so we can provide you with even more efficient support.

JURA Australia Espresso Pty Ltd
7-9 Hall Street
Hawthorn East VIC 3123

Phone 1300 285 872 (1300 aujura)

Consumer Hotline

Technical Advice, device operation, etc.
1300 285 872 (1300 aujura)

Monday to Friday
09:00 am – 05:00 pm

Retail Hotline

Sales Information for authorised JURA-Partners
1300 285 872 (1300 aujura)

Monday to Friday 
09:00 am – 05:00 pm