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Hotline & customer support

The idea of the family premium company JURA runs-through all areas. For us, customer satisfaction, passion, perfect quality and precision are the most important. Therefore we offer in addition to all our retail partners a customer support centre which can respond to your questions personally. No computer voice or preselect ion over the phone.

If you have questions about the product, need assistance in the operation of your product or you want to take out our available premium service, then take the advantage of our free hotline:

Mailing address

JURA Australia Espresso Pty Ltd
1 Hall Street
Hawthorn East VIC 3123

Phone 1300 285 872 (1300 aujura)

Consumer Hotline

Technical Advice, device operation, etc.
1300 285 872 (1300 aujura)

Monday to Friday 
09:00 am – 05:00 pm

Retail Hotline

Sales Information for authorised JURA-Partners
1300 285 872 (1300 aujura)

Monday to Friday 
09:00 am – 05:00 pm